Privacy Policy
This privacy policy explains how Ultimate Tuning NZ (“we”, “us”, “our”) collects, uses, and protects your personal information when you use our website, contact us, or use our services.
We are committed to protecting your privacy in accordance with the New Zealand Privacy Act 2020.
- WHO WE ARE
Ultimate Tuning NZ is a mobile ECU remapping business based in Upper Hutt, Wellington, New Zealand.
Contact: ultimatetuningnz@gmail.com | 0274 644 892 | 0800 REMAPS (736277)
- INFORMATION WE COLLECT
We may collect the following personal information:
- Name and contact details (phone number, email address)
- Vehicle information (make, model, year, registration plate)
- Location information (for mobile service booking)
- Payment information (processed securely through third-party providers)
- Enquiry and service history
- Information submitted through Google Ads lead forms
- HOW WE COLLECT INFORMATION
We collect information when you:
- Contact us by phone, text, or email
- Submit a form on our website or through Google Ads
- Book or receive a service from us
- Leave a review
- HOW WE USE YOUR INFORMATION
We use your personal information to:
- Provide and manage our ECU remapping and vehicle tuning services
- Contact you regarding your booking or enquiry
- Send you invoices and service records
- Request feedback or reviews (you can opt out at any time)
- Improve our services and website
- Comply with legal obligations
- SHARING YOUR INFORMATION
We do not sell your personal information. We may share it with:
- Third-party service providers who assist in operating our business (e.g. invoicing software, email providers)
- Google, when you submit a lead form through Google Ads (subject to Google’s Privacy Policy)
- Legal or regulatory authorities if required by law
- GOOGLE SERVICES
Our website and advertising use Google services including Google Ads and Google Analytics. These services may collect data about your use of our website. For more information, see Google’s Privacy Policy at policies.google.com/privacy.
- COOKIES
Our website may use cookies to improve your browsing experience. You can disable cookies in your browser settings, though this may affect website functionality.
- DATA RETENTION
We retain your personal information for as long as necessary to provide our services and meet our legal obligations. Service records are typically retained for 7 years.
- YOUR RIGHTS
Under the New Zealand Privacy Act 2020, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Ask us to delete your information (subject to legal retention requirements)
To exercise these rights, contact us at ultimatetuningnz@gmail.com.
- SECURITY
We take reasonable steps to protect your personal information from unauthorised access, loss, or misuse. However, no internet transmission is completely secure.
- CHANGES TO THIS POLICY
We may update this policy from time to time. The current version will always be available at ultimatetuning.co.nz/privacy-policy.
- CONTACT US
If you have any questions or concerns about this privacy policy or how we handle your information, please contact:
Dave Jones — Ultimate Tuning NZ
Email: ultimatetuningnz@gmail.com
Phone: 0274 644 892
